Practical AI at Work: Build an Automated Inbox Hero

An unread inbox can make every message look equally important. Routine updates sit beside customer questions, security notices, and decisions that need your attention.

When everything competes for the same attention, it becomes harder to see what actually needs you.

In this live one-hour Practical AI at Work session, Bill Raymond shows you how to use ChatGPT Work to build an Inbox Hero, a reusable workflow that reviews unread Gmail messages, marks unimportant messages as read, and keeps messages that need your attention unread. You define the rules and can review the results. Nothing is archived, deleted, sent, or unsubscribed automatically.

You will learn how to:

• Have AI identify routine, low-value messages and mark them as read automatically
• Keep customer questions, security notices, decisions, and other important messages unread
• Reduce inbox clutter so the messages that need you stand out
• Spend less time sorting routine updates manually
• Leave ambiguous messages unread for human review
• Refine the rules as you learn what deserves your attention

During the session, you will see Bill build and test the workflow, inspect which messages are marked read and which remain unread, and correct it when the results need work. You will also have a chance to compare approaches, ask questions, and adapt the rules to your own inbox.

You will leave with a reusable automated triage workflow, practical rules for protecting important messages, and a review checklist you can keep refining after the session.

After the session, you can test the workflow on a small batch of unread messages, review the results, and refine your rules before applying it more broadly.

This session is for people who want a more consistent way to manage unread email without handing important decisions to AI. Beginners are welcome.

Sponsored by Cambermast.com training and the Bill Talks AI newsletter. In partnership with The AI Collective.